You must send the following items to us at least 60 days prior to departure, or by the date printed on your invoice.
FINAL PAYMENT: Be sure to mail your payment or fax your credit card authorization form on time so that it reaches us by the due date. Late payments are subject to a late fee of $50 and could result in cancellation of your tour reservation. Please review your invoice for accuracy. If you have any questions, please contact us as soon as possible.
You may make your final payment by check (including personal check, bank check or money order) or credit card. To make your payment by check, make your check out in the amount indicated on your invoice and mail it us to arrive in our office by the payment due date. To authorize your final payment by credit card, please fill out our credit card authorization form complete and sign it, and return it to us via fax 626-607-0388 or postal mail to arrive in our office by the payment due date. All prices are listed in U.S. currency and payments must be made in U.S. currency.
PASSPORT COPIES: Please make a clear, legible photocopy (use light mode if possible), fax or scan of the signature and photo pages from your valid passport. If your passport expires within six months of your return date, please renew your passport without delay.
Preparing for Your Tour
DOCUMENT DELIVERY: Your final travel documents will be sent to you via courier service with signature required approximately 2-3 weeks prior to your departure. This mail will include a copy of your electronic air ticket receipt (e-tickets), the daily itinerary booklet for your tour, hotel and emergency contact information, and any other relevant information for your tour. Documents for outside U.S. mainland will be emailed.
TRAVEL INSURANCE: We understand that your trip can take a year to save for, but only a second to ruin. While you can’t do anything to prevent an unexpected storm from closing the airport, you can do something to help cover your travel investment-buy travel insurance.
Cancellation fees for Charming Travel Destinations are charged by our suppliers and are beyond our control. Therefore, in order to avoid costly cancellation penalties should you have to cancel your tour prior to departure, we strongly recommend that you purchase travel insurance along with your initial deposit. For more information about travel insurance, please click here.
Be sure to schedule your domestic flights into our gateway city according to the times provided in the itinerary. Since schedules can change, we strongly suggest that you leave plenty of connecting time—at least 3½ hours—between flights. If you are traveling during the month of March or mid-October to mid-November, please note that each year the airlines traditionally undergo flight schedule changes during this time, when Daylight Savings Time begins and ends. We may only be notified of these schedule changes 60 days or less prior to your tour departure. If you are traveling during these months, we strongly suggest that you allow a 5–5½ hours connection time between these flights. Please note that flight schedules are always subject to change, even after flights have been confirmed. Charming Travel Destinations cannot be held responsible for changes in flight schedules.
ADVANCED SEATING: Most airlines no longer pre-assign individual seats for groups. Instead, each group is given a block of seats, and individual seats are assigned upon check-in. We urge you to arrive at your gateway city in a timely way so you will succeed in getting your seating preference. The earlier you arrive, the better the selection of available seats.
FREQUENT FLYER POINTS: You may be able to earn frequent flyer points on some of our tours. Once you receive your tickets, call the airline directly to enter your frequent flyer numbers in your flight record. As you travel, check with the agent or us prior to boarding each flight on your tour to be sure the frequent flyer information has been entered properly. Keep your boarding passes and passenger receipt, as these documents are proof that you have actually flown the miles you are asking to be credited to your frequent flyer account. We regret that we cannot accept frequent flyer information for passengers traveling on group flights; our airline partners will not accept frequent flyer information for groups prior to check-in, since these numbers cannot appear on tickets that have been issued for groups. In addition, group tickets unfortunately cannot be upgraded using frequent flyer points. It is up to each passenger to take care of all issues involving frequent flyer points.
Other Important Information
SPECIAL REQUESTS: If you have a special meal request or require wheelchair or electric cart assistance, please send us your requests in writing. We will forward all written requests to the airlines and our overseas representatives. Once you have received your final travel documents, please call the airline directly to reconfirm your requests. While we are glad to assist our travelers in any way we can, Charming Travel Destinations cannot be responsible for special services not delivered by the airlines, hotels or land operators abroad.
LAND-ONLY PASSENGERS: If you are traveling with us on a “land only” basis, please note that international flights are not included in your tour package.
OPTIONAL TOURS: On a couple of tours, optional sightseeing tours and evening activities will be offered and should be reserved and paid for directly to your guide, unless otherwise instructed. Please note that optional tours are non-refundable once reserved and paid.
NON-INCLUDED MEALS: The hotels used on our tours usually have several dining choices, from coffee shops to specialty restaurants. Average costs vary by destination. Please refer to our comprehensive destination guides for specific recommendations for dining. You will find suggestions by type of food served and by cost. For destinations where the choice is limited, your guide or tour manager will provide suggestions for non-included meals. Most hotels and restaurants will accept credit cards for your non-included meals.
CREDIT CARDS & LOCAL CURRENCY: Most hotels and stores accept major credit cards; however, you will need local currency or U.S. Dollars for “street shopping.” Many hotels, banks, and exchange shops can exchange cash for local currency. ATM machines are available in most countries, but we recommend that you also bring along cash in small denominations. Most hotels will have in-room safes or safe deposit box facilities. Leave extra cash safely locked away and carry with you only the amount needed for the day. For most destinations it is not advisable to change money before you depart. Almost every airport has money changing offices or booths where you can exchange enough money for the first few days of your trip. You can consult with your guide or tour manager as to the best ways to change money as you travel.
OTHER COSTS & FEES: Changes to your original reservation, such as a change from one departure to another or one tour to another, will result in a $50 change fee per person, per change. Changes to your invoice will result in a $25 per invoice, per change fee. Within 60 days of departure, all requests for changes will be subject to confirmation. Unused services cannot be refunded once the trip has begun. No refund can be made for absence by passengers from any part of the tour. Personal tips are not included in the tour price. We will provide each passenger with suggested tipping information for all of our tours. These suggestions will be part of the final tour documents.
HEALTH REQUIREMENTS: Normally, vaccinations are no longer required unless you travel from or via an infected area. In certain countries, medical attention for emergency situations is available although not as easily accessible as it is at home. Minor medication or prescription drugs should also be carried with you.
PACKING FOR YOUR TOUR: Each passenger may bring one piece of checked-in luggage (suitcase) and one carry-on piece. The carry on must not exceed 18″ x 10″ x 8″ so that it fits under your seat or in the overhead compartment. If your bag has slightly different dimensions but fits under your seat or overhead, it should not be a problem on our flights. You may also carry one personal item such as a purse or camera bag. While airline regulations may permit two bags per person on some itineraries, your portage is covered for only one suitcase. Also, on flights within a country, luggage may be limited to only 44 pounds even though the transatlantic/pacific flights allow up to 70 pounds. Additional checked luggage will incur additional cost. Space for luggage tends to be limited aboard our cruise ship cabins. Pack a fold-up nylon or canvas bag for souvenirs. We recommend that you do not over-pack and that you take a variety of separates with climate and comfort in mind. For your convenience, bring a small voltage converter and plug adapter. Universal kits are sold wherever luggage is sold.